FREQUENTLY ASKED QUESTIONS
How do the Edge filters work?
Simply – our filters copy the basic energy design principles of nature. Please read through our website to understand this further.
Most water in Bali / Indonesia only requires a 3 or 4 stage filtration system (combined with one of our Edge Structuring devices) in order to enjoy perfect drinking water quality - low tech & low cost price.
Don’t be fooled into thinking that you need to spend thousands of dollars on Reverse Osmosis or ORP systems in order to obtain the best quality water!
Contact Us to find out how you can be hydrating your body better with our H3O2 Structured Water systems!
How does the Whole Home System work to make the ground water drinkable?
We use a custom designed configuration using the existing kinetic force of water to create the desired high quality structured water. By arranging the filters in a specific order, it not only prolongs the lifespan of the filter cartridges, but allows them to work much more efficiently.
The majority of our installations are custom designed solutions for each individual client using our unique structuring device PLUS a 3 - 4 stage filtration system.
For Hospitality and Clinical Commercial installations, we recommend and provide additional Silver Ion cartridges for that ‘extra’ peace of mind.
Using ancient methods & science-backed solutions in a newly designed & engineered combination, we provide a low tech, but extremely efficient and effective water system at a very low cost!
Using a broad background and knowledge from different industries and applications, we are able to incorporate a scientific and alchemical understanding, as well as using Bio-Geometric energy design principles to further structure and harmonize the water, in order to clear unwanted energies held within the water, and to project beneficial information into the water for whole property / environment & bodily benefits.
How often do I need to change the filters & what is the cost?
The Edge Filters NEVER need to be replaced and there is ZERO Maintenance!
For the Drinking Cartridge Filters - by using our unique methods, you do not have to throw away and replace filters, but instead they can be cleaned and swapped.
Some filters may only need to be cleaned once every 6 months. This ultimately depends on the source of the incoming water and will need to be checked. If you would like to replace the filter cartridges - we can supply these at a cost between 100,000 to 400,000 each (depending on the filter).
Why is plastic bad?
Studies have found that certain chemicals in plastic can leach out of the plastic and into the food and beverages we eat. Some of these chemicals have been linked to health problems such as metabolic disorders (including obesity) and reduced fertility. This leaching can occur even faster and to a greater degree when plastic is exposed to heat. This means you might be getting an even higher dose of potentially harmful chemicals simply by leaving your water bottle in the sun, or microwaving your leftovers in a plastic container.
Most chemicals that are leached act like the sex hormone estrogen.
What about BPA free plastics?
It is important to note that BPA-free labelling is largely just a marketing scheme, making consumers believe that these products are free from harsh chemicals. In reality, most of the BPA alternatives used to replace BPA are equally as harmful as BPA itself.
A study published in Environmental Health Perspectives suggests that the chemicals used to replace BPA pose the same risks on the human body, ie. hormone disruption. The researchers studied two different BPA alternatives, Bisphenol S and F, referred to as BPS and BPF. These alternatives were chosen because they perform similarly to BPA, but as it turns out, these chemicals are a little too similar to BPA.
What about the Limited Lifetime Warranty?
We offer a Limited Lifetime Warranty on our Home & Pool Edge Products. To qualify for this Warranty, all filters must be installed by one of our authorized installers.
any defects in materials used to manufacture the filters
any defects in materials under normal use
any broken components under normal use
Warranty does not cover:
Damage of a product resulting from negligence
Damage of a product resulting from unauthorized modification of the product
Damage caused by natural disaster
Theft or loss of the product
Product must be returned to us for assessment. You pay all shipping & handling costs.
How to contact you: by email, by phone or by mail address
The company will repair any broken parts of a product using new or replacement parts
The product will be exchanged with a new product
Can I install the filters myself?
Yes, however you will not qualify for the Limited Lifetime Warranty. All of our prices include Installation. If you still do not wish us to Install our products, you can contact us to discuss a minimal reduction in price - however we highly recommend allowing us to install it correctly and in the right order.
Who can I contact if I have a problem?
You can contact our Manager on +62 878 5630 6092 or contact us via this website.